Recent Updates

  • Updated on: May 09, 2019

    How do I email a forum post author?

    This outlines the process of contacting an author of a Forum post by email. Typically, the email option is only available for instructors or site owners.

    Note: This email reply option sends a message to the author's external email address. It does not use the internal Messages tool to send the message.

  • Updated on: May 09, 2019

    How do I post to a forum topic?

    Forums are organizational units that group topics within the site. You cannot post directly to a forum, you must first enter a topic and post your message there.

    In order to post to a forum topic, you will Start a New Conversation or thread.

  • Updated on: May 09, 2019

    How do I organize forums and topics?

    Forums may be rearranged to change the order in which discussions are listed.

  • Updated on: May 09, 2019

    How do I add a new topic?

    A Forum must contain a Topic for users to create a post. (See also How do I create Forums and Topics?)

  • Updated on: May 09, 2019

    What is the Forums tool?

    The Forums tool allows instructors or site leaders to create an unlimited number of discussion forums, and is integrated closely with other tools such as Resources and Gradebook.

    A Forum is a mandatory category or grouping for topics. Topics, which are created within forums, are where participants can post conversations. A Conversation is the thread of messages in which participants post their contributions. A conversation can be created by instructors or students inside of a topic.

    Some the features in the Forums tool include:

    • Grading: Interactions can be assigned a point value and sent to the gradebook with comments.
    • Availability dates: Forums and topics can be released according to specified dates.
    • Moderation: Instructors can choose to moderate messages posted to topics.
    • Counts of unread posts at a glance: On your site's Home or Overview page, you can see how many unread messages or posts you have in both Messages and Forums. From Home, you can see these totals for all sites in which you are enrolled.
    • Email notifications: Site members can elect to receive no email notification, notification for all new postings in a site, or notification for responses to conversations they've posted in. The default is to receive notifications about new postings in conversations to which you have contributed.
    • Statistics: Forum statistics are available for site owners to determine the participation level of individual participants. You can also read all of a particular participant's posts using this feature.
    • Post before reading option: The site owner (or another participant with the appropriate role) can enable participants to submit their posts to a topic before they have permission to read the responses of others.
    • Group awareness: Site leaders can change forum and topic settings in combination with predefined groups to allow or deny access to specific discussions per group.
    • Direct link to individual messages: Site leaders can copy a direct link to individual messages to use elsewhere.
    • Composing messages: A rich-text editor allows rich text, plain text, and HTML editing. You can add attachments to any message by linking to files or web links in Resources.
    • Quoted text: Use the Insert Original Text option to insert the previous post into your response.
    • Email the author of a message: Site leaders can directly email the author of a posting from within the Forums tool.

    Note: A forum with the name of the site and a topic titled "General Discussion" are created by default.

  • Updated on: May 09, 2019

    How do I create a new forum?

    The Forum tool is organized by Forums, Topics, and Conversations.  

    • A Forum is a mandatory category or grouping for topics.  There may be more than one Forum in the course or project site.  
    • Topics are required within Forums in order for site participants to be able to post, read, and reply to messages.  
    • Conversations are messages or threads of discussion posted within a Topic.
  • Updated on: May 09, 2019

    What is the External Tool (LTI)?

    The External Tool (LTI) allows you to include tools that support the IMS Basic Learning Tools Interoperability standard in your sites. TheExternal Tool (LTI) launch protocol securely sends user, site, and role information to the external tool using the OAuth ( security mechanism.

    The site owner or the system administrator can configure this tool. If the system administrator pre-configures an External Tool, it appears in the list of tools like any other tool that can be added to the site by the site owner via Edit Tools in Site Info.

    For more information or assistance, please contact your local support team. For more details on the technical aspects of the IMS LTI standard, go to

  • Updated on: May 09, 2019

    How do students view archived messages?

    Typically, students have read-only permissions for Email Archive.